Subscriber portal for a client in Jakarta, Indonesia (Service Provider).
- Worked with clients to gain instantaneous feedback through active participation, cognitive walkthroughs, and open discussions
- Applied Lean UX methodologies to product designs assessing needs on both front and back ends
- Led brainstorming sessions with departmental team leaders to gain insights on internal challenges and opportunities
- Collaborated with Engineering team on feature sketches, design wireframes, mockups, and design refinement
- Provided the Development team with design specifications and design assets